Refund Policy

Refund Policy

Returns

10 Day Refund Policy Only. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund.

Sale items are not eligible for return or refund

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, if applicable.

Non-returnable items:
Gift cards
Sale items
Clearance items
Items purchased more than 10 days ago
Items that have been used

To complete your return, we require a receipt or proof of purchase.


Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:
If your refund has been processed, and you have not received it within 7 days, contact your financial institution. Note: it may take some time before your refund is officially posted to your account. If your payment cannot be located, please contact us using the contact form on our website.

Sale items
Only regular priced items may be refunded, unfortunately clearance sale items cannot be refunded.

Exchanges

Exchanges can occur only if your item is in stock. If it is not and you fall in the guidelines of refunds you will receive one after your item is returned and inspected.

Shipping
To return your product, you should mail your product to: Returns c/o AK & CO  238 America Place Jeffersonville, IN 47130

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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